Hospitality Tips for Arab Guests

THE ARAB GUEST The Arab travel mentality can vary greatly as the Arabian region stretches over a vast area encompassing 22 countries from Mauritania in the west to Yemen in the east. As the majority of Arab guests are from the United Arab Emirates (UAE), consisting of Qatar, Bahrain, Oman and Kuwait, the advice given here pertains mainly to this important region. The above-named states have in common rapid economic growth due to the large oil and gas reserves.These states have been catapulted from a tribal life to relative wealth, although Dubai has always held a significant role as a trade centre in the Middle East. Tourism in the UAE is booming, and luxuries, the newest technologies and excellent service have become the norm. No wonder then that the most expensive and luxurious hotel in the world, the Burj al Arab, is in Dubai. Apart from expecting exclusively furnished hotels, Arab guests also expect respect and tolerance for their lifestyle. To the majority of Arabs, Islamic rule s are the foundation of daily life. Courteous and attentive service is a prerequisite. 1.Tolerance and Sensitivity Personal recommendations and networking between Arab families are of the utmost importance and recommendations by acquaintances are given more heed than extravagant advertising brochures. The chance of winning over the Arab market through a few families is therefore very high, but at the same time, a single ‘mishap’ by an employee can ruin the reputation of an entire hotel. Family consciousness is highly regarded in the Arab region. Unlike in the West, the family is the basic social unit, not the individual. In Arab society the weak are respected and protected, and the elderly are always afforded special respect.Arabs behave in a reserved manner towards Europeans and react very sensitively to a lack of respect and intolerance. To avoid such conflicts, sensitivity and empathy are of great importance. 2. Travel The majority of Arabs travel with their entire f amilies. Individual tourists and business travellers are still in the minority, although this is slowly changing. Only male travellers will travel alone. Arab travellers are normally well-to-do. They are used to being looked after and often buy themselves certain freedoms using their substantial economic means.Despite their buying power, however, prices are no longer simply paid; comparisons are made, especially when it comes to hotel accommodation. To do this they are using the internet more and more. The main reasons for travel are business trips, visits to conferences and exhibitions and medical visits. Medical trips are most often undertaken by guests from the UAE as their medical schemes pay for hospital stays, drinks (non-alcoholic) and laundry. Medical checks are often combined with family holidays. Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. apetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected ] travel Another reason for travel is to escape the summer heat and for the sake of children, who are highly regarded, with many trips being undertaken purely for their sake and to visit theme parks and shop for toys. 3. Travel Structure and Duration The main travel season is between June and September. Family groups can number up to 60 people during this time. Depending on the rank of the Arab, nannies, secretaries and drivers are often part of the entourage, which makes it difficult to establish an average group size.Ten people per family are an approximate starting point. The duration of trips varies from case to case, but is generally several weeks. 4. Holiday Mentality It is not the norm in Arab states to have to ask for service, nor to thank for services received. Excellent service is expected and a given. Most Arab guests are highly educated and well travelled. They are therefore often seen as demanding. Flexibility and tolerance of their special requests is therefore a must. For example, Arab guests will expect the restaurant times to be adjusted to their daily routine or for room service and room cleaning services to be individually scheduled.Taking time to develop personal relationships between the hosts and the guests is much appreciated. Business and personal relationships are not strictly separated. The Arab guest prefers a designated contact partner that ensures his wishes and interests are looked after, and that keeps up intense communication. These contacts do not necessarily need to be able to speak Arabic. Often this is even seen as a benefit, as it protects their privacy if the contact cannot understand everything discussed. It is not unusual for the younger generation to be fluent in English.Guests from North Africa generally speak French as their second language. Arab women completely covered in black robes are still an oddity to most Europeans. However, the social standing of women ranges between ‘strictly Muslim’ and ‘ emancipated’. The rules laid out in the Koran guarantee her that she will be looked after her entire life. In return, she must acknowledge the man’s authority in society, the family and in marriage. The wearing of veils was long seen as a sign of high social prestige. Only women of high standing were allowed to wear them; slaves and dancers were forbidden to do this, under threat of punishment.Today the veil signifies a close affinity to Islam and is a sign of the honorable life of the wearer. Advances by men are not tolerated. Hoteliers must be prepared for the lobby area to occasionally look like a bazaar. In an effort to strengthen their relationships Arab guests will meet there, drink tea, smoke – and if permitted also their hubbly bubblies. 5. Information and Booking Behaviour Prior to travel the normal booking procedures (internet, advertising, travel agents and agents specialising in medical trips) are checked for prices, availability and decor, special s ervices etc.For guests travelling for medical reasons, local embassies and consulates often take care of these issues. Close contacts with these are therefore of benefit. Often guests book hotels only to then compare offers and prices with other hotels once in the country. Should the hotel booked not live up to their standards and expectations, they Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel will relocate.Reception staff can play a decisive role in this decision. Although low prices and rebates are important, negotiations seldom take place. Representatives of a group are often sent ahead. More often than not however these days, guests arrive without having booked at all. Because guests are not under any time constraints, the departure date is often left open. This fact should always be taken into account and dealt with flexibly. When booki ngs are made, babies up to three years old are not mentioned as they are not seen as children. This often leads to confusion on check-in.A point should therefore be made to specifically ask about babies accompanying the group. When a booking is made, the hierarchy (family, drivers, nannies etc), who will be footing the bill, as well as the individual family members’ names must be established. For long stays, the billing should be clarified at the start, especially when guests are travelling for medical reasons. The health department of the country of origin often covers the accommodation, F&B and laundry. Bookings are often made using the prefix ‘El’ or ‘Al’, a type of royal title, which however is left off on arrival or when telephoning.This often leads to irritations and misunderstandings, which is why this fact should be remembered from the outset. It is also recommended that families from various regions are separated from one another. A good opt ion is to inform guests of the Arabic origins of the other guests. Rooms should always be in quiet areas where no lingering smells are present. There are also often requests for rooms with connecting doors. Should this request not be made, family rooms should be situated close to one another on the same floor. 6. Travel Content The main interests are sight-seeing, casino visits and outings with/for children.Shopping is also very popular, which is why hotels should always have shopping tips at hand. Addresses for oversized clothing should also be included. Apart from shopping, excursions into nature, especially the mountains and such, are enjoyed. Sports events are also favourite pastimes; this includes soccer, which is becoming increasingly popular, horseracing, golf and motor racing. 7. Communication Because the majority of Arab guests are able to speak English well, communication problems are rare. Should the older members of a group not be fluent in English, the younger ones do t he translating.Children often speak English astonishingly well. When it comes to negotiations or relationship building, Arabs use very descriptive language combined with many gestures. Instead of coming to the point they use longwinded descriptions. So as not to come across as disrespectful or uninterested, it is advisable to take time and to adapt one’s way of expression as much as possible. It is most important not to decline a guest’s request too bluntly. This ensures that neither party loses face. The wording: ‘I will try my best’ or suggesting an alternative to the request are often very helpful.But under no circumstances should a promise be made that cannot be kept. Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Honesty is a virtue: this saying is interpreted very differently in various countries. Because Arabs are so relationship orientated and take heed of harmonies and friendships, it is still considered being honest when unpleasant subjects are simply ignored and positives stressed.Arabs will always be able to ‘fish out’ the truth in a conversation. In contrast to Europeans, Arabs find it insulting to ignore people that walk into a conversation. Making them wait or even ignoring them must be avoided at all costs, even if one just politely acknowledges the guest and advises him that he will be attended to shortly. Interpersonal relationships have a much higher priority than does time-keeping. This is why Arab guests cannot understand it when no time is taken to have an in-depth discussion. Even unimportant subjects offer the opportunity to build trust and understanding.Therefore, when under time constraints, rather tactfully and reassuringly promise the guest a chat at a later stage. Arabs always expect first-class service/performance, and requests therefore often come acr oss as being demanding. Diplomacy and tolerance are therefore advisable. In addition, absolute punctuality and dependability are expected from the hotel. It is advisable to regularly question the guest on his/her satisfaction. Should there at any time be a problem, e. g. the behaviour of children, this must be addressed privately, with the group’s representative. Under no circumstances should the head of the party be confronted or called. . 1 Topics of Conversation A sure way to win the affection and loyalty of an Arab guest is the enquiry into the wellbeing of his family, especially that of the male members. Enquiries about the female members could be misconstrued and are to be avoided. It would be of great benefit to the hotel contact person to have background information on the family ties of guests. It is therefore vital to keep a guest file containing all the relevant up-to-date details. Topics to be avoided are religion and politics, although being knowledgeable about I slamic religion is a sign of respect. This should however not be shown off.The local customs and way of life are interesting topics and offer much to talk about. Most Arabs are pleased by declarations of friendship. In addition, substantiated acknowledgment of their technical advances, art and social security systems helps to reduce feelings of mistrust and is generally appreciated. They also value acknowledgements for the cultural achievements in their respective countries. Positive comments on the high standard of tourism in the Gulf States are also appreciated. Humour is a very difficult thing to transfer across cultural lines and should be used cautiously.Translations of amusing sayings often lose their amusement value and are not easily understood. Sarcasm and irony are to be avoided unless one knows the other person very well. 7. 2 Non-verbal Communication To begin with some Arab guests may come across as being reserved and sometimes even uninterested. Countering this with a s mile helps make the guest feel respected and welcome. Ignoring a guest is interpreted as an insult. As an Arab saying goes: â€Å"Kill me, but don’t give me a funny look! † Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. ravel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Arab women will generally avoid any eye contact with male staff. Eye contact between women however is not an issue. A male staff member should therefore avoid eye contact with a female guest and should never try to force it. Should a woman ask a question, the male companion is addressed unless the woman actively seeks eye contact. Between men, however, direct and intense eye contact is highly regarded. Arabs generally have smaller personal comfort zones than Europeans. During conversations it is customary to feel the speaker’s breath.Europeans who keep their normal personal distance could therefore evoke the feeling that their presence is felt as repulsive. Pointing fingers at persons is also seen as very impolite. Should one be unsure about how to behave when dealing with Arab guests, the best advice is to rather be too reserved rather than forceful. 7. 3 Guest Complaints As with all guests, voicing of complaints depends very much on the personality of the person. Should complaints arise these are brought up by the family’s spokesperson (interpreter), rather than the head of the family or his wife.It is therefore important to establish a good relationship, based on trust, with the spokesperson. The spokesperson should also be given a few names of people in authority, who are able to make quick decisions that are followed through. This has the benefit that instead of discussing problems with other guests/families, the spokesperson can approach the hotel directly to sort matters out. This is also important as families stay for long periods and tend to develop contacts with other families. Through direct communication the escalation of a problem can therefore be avoided.Even though women are taking up more and more managerial roles, experience shows that Arab guests still prefer addressing complaints with male employees. Even if a guest becomes loud and angry, it is important to stay calm. A good tactic is to remove the guest from the public area and discuss the matter over a cup of tea. Complaints are always to be seen as a chance to improve service. 8. HOTEL 8. 1 Choice of Hotel Luxury is not the deciding factor when it comes to choosing a hotel. A certain standard is definitely expected, but the proximity to shopping centres or supermarkets and the hotel’s atmosphere are more important.Medical checks are often the reason for visits, so the proximity to clinics can be a deciding factor in such a case. Should the hotel not be ideally situated, a limousine service could be considered. Instead of city hotels, smaller, family hotels are becoming more an d more popular. As friendliness is a deciding factor, hotels with a family atmosphere are preferred. 8. 2 Greeting and Check-In The greeting is the first, all-important impression a guest gets. On arrival guests want to feel welcomed and respected. An Arab saying goes: â€Å"A look can kill quicker than a sword! To counter this, a smile or even an Arab greeting can make a big difference. Even though Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel direct communication might not be possible, the effort is seen as a friendly gesture, which in turn will leave a positive memory. Greetings are so important in Arab society that they have taken on an almost ritualistic character. Even when staff are under pressure, they should always stay calm and take their time with this greeting ceremony.Arab men should be respectfully approached, and then one shou ld await their response. Some greet by shaking hands, others do not. Most Arabs however find handshaking strange, and should it take place, only the right hand is to be offered, as the left is considered ‘unclean’. Arab men greet each other in a variety of ways, either with their noses, their shoulders or by hand. Well-known acquaintances of the same gender also exchange three kisses on the cheeks. It is customary to greet the highest-ranking person first. Ladies are usually not greeted by hand; a greeting is merely implied (hinted at).European women may offer their hand in greeting. When it comes to money, however, this should be dealt with by a male. Especially the older Arab generations find it difficult to deal with female staff. Reception should always have the times for sunrise and sunset handy, as these are important for prayer times. Times can be requested from the local mosques. Prayers are said five times a day, facing the direction of Mecca. It is therefore o f the utmost importance that the guest knows where Mecca lies. To assist with this, stickers can be put on the windowsills advising the direction of Mecca.Some hotels even offer compasses or instruct their staff accordingly. The addresses of embassies and Arabic-speaking doctors should also be at hand and are regularly asked for. These can be given with the welcome letter. Further information that is often requested is recommendations on Arabic, Persian or Lebanese restaurants, limousine rental companies or Arabic-speaking guides. For Arabs the weekend starts on Fridays, and Sundays are a normal working day. Although Arabs generally value a calm and relaxed atmosphere, the check-in should proceed speedily.This is especially important for the women and children who have been travelling for many hours. On arrival the guest will want to inspect and choose from several rooms to ensure that they meet his expectations and those of his family members. The category booked by the organiser s hould however not be changed. Special wishes are often only requested on check-in. Staff should therefore be flexible. Even after several visits to a hotel the special requests may vary from visit to visit, which is why requests from previous years should be clarified before implementation. Due to the long duration of stay, many hotels insist on weekly billing.Should this be the case, the guest must be advised of this on check-in. Financial matters must however be dealt with tactfully so as to avoid giving the impression of mistrust. When luggage is taken to the room the porter should always leave the door open and leave the room as quickly as possible. The ladies in the party will often wait outside the room until the porter has left. To wait for a tip is seen as rude. Arab guests tend to occupy rooms in big groups. To check the number of guests in a room it is helpful to consult with the housekeeper, as she is in charge of the daily cleaning of rooms.Guests also like to change roo ms amongst themselves and the spokesperson of the group should therefore be consulted to clarify the room occupancies. Nonetheless, Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel guests are usually quite cooperative should occupancy issues arise. Arabic guests often leave their room doors open or unlocked. It is therefore advised that guests should be informed in writing about the hotels liability policy in cases of theft from the rooms.The issuing of house rules in Arabic is seen as an insult, but should this be a standard, these rules should also be laid out in English and another common language if possible. A friendly welcome letter, which politely requests the adherence to certain rules, will usually be readily accepted. 8. 3 Hotel Interiors/Furnishings Children occupy a very important status in Arabic countries and if possible, designate d areas should be set aside for them. A playroom furnished with billiard tables, computer games etc. is a good idea.The venue should be in an area of the hotel where noise disturbance would be at a minimum and where children can play until late at night. Due to the fact that Arab children are only used to their local foods, it often happens that foods will be heated up in their hotel rooms. This can be prevented by including Arabic foods on the menu. Nannies travelling with children have a purely supervisory and chaperoning function, they are not entitled to reprimand or discipline. Should it be possible, the hotel could offer activity and entertainment programmes for the children to keep them in check.Reception should also advise the nannies of the quickest route to the nearest playground or park. Security is an important aspect for Arabic travellers as the man carries the responsibility for the entire family. The presence of security personnel and/or cameras in the passages is pos itively met. Airconditioning is an absolute must and is seen as a non-negotiable standard. Religion being an integral part of Arab life, guests pray five times a day. A designated prayer room would therefore be appreciated. This room can be very basic, e. g. an empty conference room or guest room in which prayer mats can be spread out.Prayer mats are usually brought along, but some hotels also offer these for loan. It is also seen as polite to remove any items connected to other religions. Arab women appreciate pool times designated for their exclusive use, with only female staff on duty, should this be required. The standard swimwear worn by ladies is leggings and t-shirts. European swimwear is seldom worn. 8. 4 Room Furnishings Although Arab guests are usually quite good at speaking English, signage in Arabic clarifies any uncertainties and helps to make the guest feel welcomed.The room service menu should definitely be translated and guest service directories in Arabic, as well a s a welcome letter in that language, will leave a lasting impression. Guest rooms should be as spacious as possible, as Arabs are used to having a lot of space. Big rooms, preferably suites, are expected. Should no connecting doors between rooms be available, rooms should at least be adjacent to one another. Big beds are also preferred (king and queen size), and baby cots are also often requested. Cooking facilities in rooms are also welcomed, as baby milk can be warmed and water boiled for tea.Many guests do not like ordering room service too often, and should cooking facilities not be available, at least a kettle could be offered as an alternative. Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Arabic TV channels should be available; suggestions are Al-Jazeera and Nile, which are both available via satellite. Video recorders and DVD players are also an ideal service to make available. Arabic newspapers are a must, as the need for up-to-date information is high.A welcome letter in the room which not only greets the guest but also conveys detailed information on the hotel and its services is much appreciated. Small welcome gifts such as fruit, figs, nuts, biscuits, cakes and alcohol-free chocolates are popular. As the ‘Do not disturb’ sign is often left out during the day, good communication between room service and housekeeping is vital. Small gifts for children e. g. chocolate are very important. Arab guests greatly appreciate finding big bottles of still mineral water in their rooms on arrival. These are especially enjoyed by the children after a long trip.Only still water is drunk and internationally known brands are preferred to the local ones. It should be noted that Muslims are prohibited from drinking alcohol, but that not all Arabs are Muslims. In addition, this prohibition is treated in a more rela xed manner when in Europe. Alcohol need only be removed from rooms on request or after enquiry from the hotel or when children accompany adults. Minibars are usually cleared shortly after arrival anyway to accommodate water bottles. The stocking of the minibar can be discussed on arrival. As appliances are often brought along, adapters and cables should be available on request. . 5 Bathrooms Arab guests will request a large number of bath towels on a daily basis. This is due to the fact that the entire body must be cleansed prior to every prayer session. A towel is never used twice, which is why the usage is so high. In addition, it is regarded as unhygienic to only use toilet paper after visiting the toilet. Arabian custom dictates that one also uses water to clean oneself, which is done with the left hand. This is why their toilets are fitted with a water spray facility. Seeing that standard toilets are not fitted with this device, a towel is then used to clean the left hand.Natur ally the towel is immediately given in to be laundered. Some adults try to adjust to the ‘strange’ European habit, but this can not be expected from children. Due to the unpleasant smell of these towels Arabs are often labelled as being unhygienic, which couldn’t be further from the truth. Even though towels are immediately sent to be laundered, the provision of white towels is not necessarily doing them a favour. In addition, guests should also be able to make use of a laundry facility. As children often run around barefoot, towels are laid out in the bathrooms to avoid them becoming ill due to the unfamiliar temperatures. . 6 Daily Routine Because of the high daytime temperatures in the Arab region, Arabs tend to be more active during the evening hours. Their daily routine has adjusted accordingly. It is therefore suggested that cleaning routines for rooms are planned according to individual guests. It is also advisable to allocate more time for the cleaning of rooms than Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel usual.Complaints might be received because cleaning staff, for insurance reasons, are not permitted to move items lying around in order to clean the room. The reason for the ‘non-tidying’ should be explained in a friendly and tactful manner. To avoid unnecessary conflicts it is recommended that enough female cleaning staff are at hand to adhere to the strict gender segregation. It is however often difficult to get access to rooms due to the ‘Do not disturb’ sign being out. It is therefore advisable to inform the guests well in advance as to when cleaning is scheduled. 9.Eating Habits The provision of appropriate foods can be a potential area of conflict. Hotels often react negatively to the delivery of food from external sources, or the cooking of foods in the room. There are however several reasons for Arab guests not being able to go without their familiar foods: The length of their stays is often much greater than that of other guests, which is why familiar tastes are missed. In addition, children accompanying adults cannot be expected to adapt. Also, the quality of many exotic fruits is not comparable to that of their home country, which is why special products are often flown in.Not to be forgotten is the fact that the Muslim religion prescribes certain rules when it comes to food and drink, i. e. no pork or alcohol may be consumed, nor any other intoxicating substances. Meat must always be well done as the Koran prohibits the consumption of blood. Many Muslims also insist on meat having been slaughtered according to Islamic rites. Arabic eating habits also vary greatly from those of European cultures. Although European foods are readily tried, Arabic foods are definitely preferred. If possible, Arabic, Turkish or Libyan chefs shoul d therefore be brought in.Some hotels even allow the guests’ own chefs to use the hotel kitchen. The breakfast times stipulated in hotels often do not fit into the daily routine of Arabs, who usually take breakfast between 10h00 and noon. The foods on offer in hotels however are more than sufficient to cover the guests’ needs. Great value is placed on a variety of fruits and fruit juices. Beware: Children often go to breakfast unaccompanied by parents. It is therefore vital to make it clear which cold meats/foods contain pork, to avoid children eating these forbidden foods. Dinner is usually taken between 21h00 and 23h00 and is ordered from room service.Enough staff should therefore always be at hand. Choices should include Arabic dishes, menus should be translated and the various dishes should be numbered to avoid any miscommunication. Should the hotel wish to limit guests from going out for meals or ordering in, it would be advisable to adjust themselves to the Arabi c habits. Some hotels offer Arabic buffets in separate rooms or in a section of the restaurant. Others do not cater for the guests’ needs and have an agreement allowing the guests to order in, but charge a ‘corkage’ fee for this privilege.Should the guests make use of the restaurant, children should be especially well treated and served. Arabic guests go to eat not because the adults are hungry, but because the Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel children are hungry. Due to the fact that children are often ‘neglected’ in restaurants, parents prefer going to Arabic or Lebanese restaurants. 9. 1 Etiquette during meals Despite rumours, Arabic guests do not sit on the floor to eat.This is only done when the table is covered by brochures or is too small. There is little talking during meals, meaning that the noise disturbance is minimal. A small amount of the main meal is always left on the plate, after which dessert and coffee is quickly consumed. It is a sign of politeness to at least try every dish, even if one is not hungry. Eating only commences once the head of the table opens the meal with the words ‘Bismillah’ (in the name of Allah). Everyone helps themselves, and it is an unwritten law that one eats the most from the dish directly in front of one.The host will always ensure that these are the best dishes. After dinner, when coffee is served, only three small cups are consumed, as more would be considered impolite. One can however indicate beforehand when one has had enough, otherwise replenishment will be done without asking. The signal for this in the Middle East is to quickly wave the cup from left to right whilst holding it between your thumb and index finger. In Europe, Arab guests eat with knives and forks. If meals are eaten by hand, only the right hand i s used, as the left is considered as ‘unclean’.In the Middle East meals are served with nan or pita bread, which is broken into little pieces that are then formed into a shovel using three fingers, and the food picked is up with this. Dates are always a welcome offering, although the locally available ones are not of the same quality as the ones in the Middle East. This is why they are often flown in especially by guests. Favoured desserts are heavy and sweet, but usually quite costly as they contain ingredients such as hazelnuts, walnuts, almonds, pistachios and honey.Baklava, Swiss chocolate and glazed chestnuts are very well liked. It is considered very rude to remove plates that are not quite empty without asking. Arab guests do not necessarily know the rule of laying the knife and fork next to one another on the plate to signal that one has finished. Permission must therefore be asked for before clearing. 9. 2 Beverages In Arab countries beverages are ordered durin g or after meals, not before. They are also used to receiving their food soon after ordering.In the Arab region guests are greeted with a beverage upon arrival, without having ordered. This is an Arab ritual and serves to create a friendly atmosphere. Ordering drinks prior to receiving food is not customary and seen as a nuisance. Apart from mocha, there is no drink that is consumed in larger amounts than tea. Especially popular are black tea with a few sprigs of mint, but also cardamom, aniseed and jasmine are popular flavourants. Tea is an obligatory welcome drink for guests, and is drunk very sweet, and many hotels have started serving tea out of samovars in the lobby area.Some guests however may be irritated by the fact that the same person who serves them the tea also serves alcohol. Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Coffee i s served in small mocha cups with a lot of sugar (hulwa), half a sugar cube (madbuta) or without sugar (murra). Because the method of preparation and taste of coffee prepared by hotels differs greatly, coffee is often brought along by guests.The water consumed is usually still water, and for cost reasons is often bought in large bottles at supermarkets. To counter this, water can be offered at special prices as part of room service. Because Muslims are prohibited from drinking alcohol, a large range of nonalcoholic drinks should be made available. Arab Christians however are permitted to consume alcohol. Apart from water, fruit juices and Coca-Cola are very popular, especially with children. 10. Summary of Important Tips Specifics ? ? ? ? ? ? ? ? ? ? ? ? ?Emphasise to staff the importance of offering suggestions Enquire about health and satisfaction on a regular basis Have information about mosques and prayer times at hand Inform other guests that Arab guests are sharing the same fl oor Explain to staff how to offer tactful service by making use of examples Print hotel rules in Arabic, English and German Welcome letters can contain tactful requests about adherence to certain house rules Inform guests about hotel liability policy in writing (when doors are left open) Specify a contact person who is responsible for the group during the stay Show flexibility when it comes to breakfast and restaurant opening times Respect special requests when cleaning rooms Have information on children’s activities and programmes at hand Show the nanny the way to the nearest park Verbal Communication ? ? ? ? ? ? ? Discuss the subject of communication between Arab guests and staff Never leave a guest waiting when they want to communicate Do not be irritated by the emotional expressions of guests Do not deny requests, rather offer alternatives and show that you are concerned and wanting to assist Communicate criticism tactfully Always plan enough time to ensure a trusting rel ationship is built up with guests Show personal interest Be careful when using humour; irony and sarcasm are no-no’s Non-verbal Communication ? ? ? ? Stern expressions are interpreted as arrogant – always smile No direct eye contact between female guests and male staff Eye contact is important between men Accept minimal personal space when communicating Complaint Behavior ? Be sensitive and tactful during emotionally charged complaints ? Should guests retire/leave quietly, assume that there is a problem ?Involve the middle man/interpreter when guest or hotel complaints come up Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel ? Be proactive to avoid a spate of complaints ? Serious issues must be handled by male staff Reservations ? ? ? ? Clarify hierarchical order in advance Clarify exact number of guests including babies and nannie s Internally, ensure that all names are spelt in one way Clarify on arrival who will be taking care of payments Greeting / Welcome ? Allocate sufficient time for the greeting/arrival ? Use Arab forms of greeting ? Discuss the importance of first impressions with staff.Despite reservations, guests will change hotels if they are not happy ? Male staff should not shake hands with female guests ? Handshakes that are too firm are to be avoided ? Never offer the left hand, as it is considered ‘unclean’ ? Ensure that the check-in runs smoothly and speedily ? Financial issues must be dealt with tactfully ? Plan in more time and staff to deal with special requests ? Have city information at hand in Arabic Hotel Interior ? ? ? ? ? Hotels with self-catering facilities are preferred Ensure that guests feel safe Offer play rooms/entertainment areas for children A/C is a must Be prepared that the lobby will at times resemble a bazaar Room Interiors ? ? ? ? ? ? ? ? ? Rooms should be b ig with interconnecting doors Check number of guests per room regularly Advise in a sensitive manner the rules for number of persons allowed per room Offer big beds Provide Arab TV channels Prepare friendly welcome letter Offer still mineral water in large bottles Discuss minibar contents in advance Indicate direction of Mecca (remove any other religious symbols/books) Be prepared for increased towel usage Services on Offer ? Discuss cleaning schedules with individual rooms ? Have enough cleaning staff at hand, preferably female ? Offer newspapers in home languages Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Food and Beverages ? ? ? ? ? ? ? ? ?Offer room service Translate menu into Arabic and number the dishes Be prepared for increase in room service between 21h00 and 23h00 Have an Arabic chef prepare Arabic meals Alternatively, allow the g uests’ personal chef to use kitchen Order in Arab catering Adjust restaurant opening times to suit guests Serve children first and quickly Pork and alcohol are prohibited for Muslims Breakfast ? Offer normal international breakfast buffet ? Offer wide selection of fruit and fruit juices ? Indicate which cold meats contain pork Etiquette during Meal Times ? Always ask whether plates may be removed before doing so ? Place big tables in guest rooms to avoid guests having to eat sitting on the floor ? Only eat with the right hand, as the left is considered ‘unclean’ Drinks ? ? ? Offer black tea with sprigs of fresh mint leaves Tea is generally drunk very sweet Offer a good selection of non-alcoholic beverages Be aware that coffee is often brought by the guests themselves Arabic Phrases Good day Good morning Good evening Good night Welcome Thank you Please See you again One moment please Excuse me please I wish you a pleasant stay Salam aleikhum (pronounced: sala male icum) Sabah elkheir (pronounced: sabba elsher) Masah elkheir (pronounced: masse elsher) Tisbah ala kheir (pronounced: tisba ala kair) Marhaba Shokran (pronounced: shukran) Afoin (pronounced: affoan) Maa salama Min fadlak Lau samahat Ekama saida Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. ravel/industry, call +27 (0)21 487 6800 or email [email  protected] travel Titles The confusing name sequences are constructed with between three and six elements: ? Social status ? First name and family ties ? Father and sometimes grandfathers’ names ? Social and geographic origin ? Sometimes honour titles and occupational titles The social rank is always mentioned at the beginning of the name; this is especially clear for heads of state, e. g. Emir (Arab. Amir), Sultan, Malik (king) or Rais (president). In the UAE the rulers do not call each other Emir, but rather Sheikh. This is followed by the first name, which is follow ed by the description of family ties/connections.For boys ‘Ibn’ (son of), for girls ‘Bint’ (daughter of), for fathers ‘Abu’ (Father of). An especially honorable title is ‘Umm’ (mother of), followed by the eldest son’s name. These are followed by the social or geographic origins. Muslims who have fulfilled their trips to the holy sites of Mecca and Medina carry the honorary title of Hajj, although this is seldom used in the Emirates or Gulf of Oman. The job title is often also part of the title, e. g. ‘Imam’ (priest), ‘Qadi’ (judge) or ‘Hakim’ (doctor). The surname always stands last. Provided as part of the benefits of membership of Cape Town Tourism. For more information visit www. capetown. travel/industry, call +27 (0)21 487 6800 or email [email  protected] travel

Playing with A Doll’s House: Visions for a Play Essay

The story apparently being a vivid description of simple yet elegant looks of the author’s time, Henrik Ibsen’s novel, A Doll’s House, would be gorgeously played with costumes and dress designs that better suits the characters’ individual personalities. The set design, needing only to show the Helmer’s apartment, the living room in particular, would have to be stylish with its house embellishments while not looking too expensive at the same time. Having a yuletide season as the time setting for the story, the production would have to make use of Christmas decorations, specifically a Christmas tree as it is an important material for Act 1 where Nora just bought it and would have it lined with gifts for her children. The tree would have to be decorated later perhaps with bright colors as red and silver balls and ribbons for accentuation. A set of sofa for the living room would also be required as most of the scenes would have the characters sit while they are talking. A glass table and some cabinets or ornaments to decorate the other parts of the room would be quite nice to add some favorable atmosphere to certain scenes such as during the discussion between Nora and Krogstad and the climactic argument between her and Torvald. For the characters clothes, that of Nora would have to be the most eye-catching. She’s shown to have a love for fashion and shopping and therefore needs to have at least three set of costumes for the whole play; one is her outside clothes together with a cloak and home clothes for Act 1; an average dress for Christmas day in Act 2; and an Italian costume for Act 3 which is seen after she and Torvald came back to the living room from their upstairs neighbor’s party. As for Torvald and Krogstad’s costumes, theirs need not be extravagant; a long-sleeved polo with matching ties and/or vest would mostly be it. Mrs. Linde would make use of a plain monochrome or basic two-colored dress while Dr. Rank, to emphasize his profession may need of reading glasses for props and a light colored coat. Since the plot of the play would revolve around the living room, the materials for the set would not be a problem and the floor plan could be easily adjusted to fit both the Lowe Theater and the Kaye Playhouse on the campus.

Of Mice and Men: A Novel by John Steinbeck

In the novel of mice and men,Steinbeck never gives Curley’s Wife a name. This is done to show that she does not have any identity or position on the ranch. As Curley’s Wife is a representation of all women in the 1930s I feel Steinbeck uses her to show that she does not have any identity or position on the ranch. As Curley’s Wife is a representation of all women in the 1930s I feel Steinbeck uses her to show that most women back then had no identity or position in the working world. No characters in the novella care for Curley’s Wife and very little attention is given to her. However many of the men only see her as an object. I think Steinbeck conveys that idea by his description of her. When we and George and Lennie are first introduced to her, Steinbeck takes a long time to describe her. ‘She had full rouged lips and wide-spaced eyes, heavily made up. Her finger nails were red. Her hair hung in little clusters, like sausages†¦Ã¢â‚¬â„¢ This I feel Steinbeck uses to present Curley’s Wife as an object to the men and society. It is to show that Curley’s wife is worth as much as she is wearing. But Steinbeck doesn’t only use the description of what she is wearing, he also fully describes her actions. This is to show the physical awareness the men have towards her. ‘She put her hands behind her back and leaned against the door frame so that her body was thrown forward’ Steinbeck’s description of Curley’s Wife’s actions, I think, is to not only describe the men’s physical awareness, but to show the desperation of Curley’s Wife and the women in the 1930s. Steinbeck presents the men’s reactions towards her as hostile through the use of language. When George first meets her he responds to her ‘brusquely’. I think this is to show the hesitance men have towards Curley’s Wife. I feel Steinbeck not only does this to make us feel sympathy towards Curley’s Wife and women in the 1930s, but also towards men in the 1930s as they have to be extremely careful and hostile so they can keep their jobs. This I think is the contrast Steinbeck is trying to make towards Lennie’s reaction. As Lennie does not understand normal social behaviour he is in awe of Curley’s Wife. I think Steinbeck does this to show that two people who don’t fit into society are maybe the ones that do. John Steinbeck uses different methods to present Curley’s Wife and women in the 1930s. I fell Steinbeck uses Curley’s Wife as a representation of injustice in the 1930s. Steinbeck presents the character of Curley’s Wife as manipulative; however I feel he only does this to make us feel sympathy to Curley’s Wife and women in the 1930s. The fact that Curley’s wife has to be manipulative to get attention which she is so starved for does not kill any sympathy that the reader could have for her but drives it so that the reader is more sympathetic. I also feel that Steinbeck uses Curley’s wife as a reflection on men in the 1930s as they are manipulative yet despise Curley’s wife because she is manipulative; they do not realise that it is them that made her so in the first place. I feel that ‘Of Mice and Men’ is a perfect representation of the treatment of human beings in the 1920s.

Rain and Humidity Assignment Example | Topics and Well Written Essays - 750 words

Rain and Humidity - Assignment Example Answer: As the saturation vapor pressure varies directly with temperature, the relative humidity varies inversely with temperature. If no water vapor were added to or removed from unsaturated air, the relative humidity increase as the temperature drops and decreases as the temperature rises. That’s why the air temperature usually rises from a minimum during sunrise to a maximum during early to mid-afternoon on a clear calm day. Question 7. Why does the amount of precipitable water vary with the mean temperature of the troposphere? Answer: The average precipitable water decreases with latitude in response to the pole ward decline in the mean air temperature because evaporation and precipitable water are lower in cold regions. Precipitable water varies from 4.0 cm in the humid tropics to less than 0.5 cm at the Polar Regions. When troposphere in middle and high latitudes is warmest during summer, the amounts of precipitable water are highest. Question 9. Why are clouds and precipitation more likely on the windward slopes of a mountain range than the leeward slopes? Answer: Air that is forced to ascend the windward slopes expands and cools which increases its relative humidity. On sufficient cooling, saturation is achieved and clouds and precipitation develop.... Question 10. What is the significance of a rain shadow for agriculture? Answer: A rain shadow with semi-arid to arid conditions is considered to be the boundary between dry land and rain-fed agriculture. This climate contrast affects the indigenous plant and animal communities, domestic water supply, demand for irrigation water, types of crops that can be grown, and requirements for human shelter. Chapter 6, Critical Thinking Questions Question 2. How and why does the moisture content of the top soil affect the maximum air temperature in the lower troposphere? Answer: Solar radiation heats up the ground surface that transfers heat and moisture from top soil to the atmosphere. This heat and moisture transfer between earth’s surface and the atmosphere occurs by sensible heating (conduction and convection). The heated air has much more capacity to hold moisture content than cooler air. The release or absorption of latent heat affects temperature in the lower troposphere. The asce nding humid air currents also expand and cool influencing the surrounding ambient air temperature. The evaporated moisture content from top soils also adds to the green house effect by trapping more infrared radiation. Question 3. In late autumn or early winter, cold air flows on northwest winds from snow-covered ground across the ice-free waters of Lake Superior. Describe the changes in temperature, vapor pressure, and stability of the cold air as it flows over the lake. Answer: In late autumn or early winter, the ice free waters of Lake Superior are warmer compared to the cold air masses flowing from the North West. When this cold air passes over the lake, the lower levels of the atmosphere take up excessive moisture and heat. The

Importance of education Research Paper Example | Topics and Well Written Essays - 750 words

Importance of education - Research Paper Example According to Dewey, â€Å"all the differences between peoples and between classes and persons among the same people were said to be due to differences of training, of exercise, and practice (81).† This is the reason he stressed that the essential identity of mind â€Å"means the essential equality of all and the possibility of bringing them all to the same level (81)† While there are flaws to this reasoning because of the practical unlimited power and exclusivity ascribed to it as an equalizer, it underscores the point that education provides dignity to man because it empowers him in the areas of discernment, judgment, memory, and skill, among other intellectual activities. Education, here, provides the foundation and the resources for man to develop to his utmost potential. This is best illustrated by the analogy of Murray and Bentley (1827) when they said that the human soul is akin to a marble in a quarry without education: â€Å"Education, after the same manner, wh en it works upon a noble mind, draws out every latent virtue and perfection (40)† On a more pragmatic front, education is credited to allow people economic success. Although getting an education by itself does not guarantee financial rewards, the growing complexity of tasks in manufacturing and other industries may have become a more important element in determining the career and earnings paths of individuals† in the modern world (Levy and Michel 109). One can probably see this in the more contemporary experience wherein the more educated sector are less likely to feel the brunt and pressures of the lackluster economic performance in America and elsewhere. â€Å"It is the less educated young who will see the greatest declines in their economic status as a result of these [economic] trends (109)† Education provides the tools, resources and a little, too, of prestige that allows to be the preferred individuals to play the roles in the economic

THE GLOBAL ECONOMY Essay Example | Topics and Well Written Essays - 2500 words

THE GLOBAL ECONOMY - Essay Example bserved that cutting edge improvements in the area of information technology (IT) have made most of the business processes easier as well as economical, apart from pushing geographical boundaries into near obsolescence. These improvements â€Å"have made it less costly for consumers to determine the characteristics of products produced abroad† (Krol, 2008, P.3), and have also provided the producers/manufacturers with the ease to gauge consumer preferences. As a result the manufacturers are in a better position to customize their products and/or services with an aim to tap the foreign markets. Hence it can easily be comprehended that the modern business scenario that prevails in the global arena is highly competitive and the players are keen on utilizing every possible avenue to maximize their gains. It may be observed that â€Å"income growth in developed countries and even in some less-developed countries has increased the demand for goods and services produced domestically as well as from abroad† (Krol, 2008, P.4), which implies that the volumes of international trade – and hence its inherent perils – have been rising incrementally, thereby calling for efficient trade protection policies. Another important reason for the implementation of such policies is that â€Å"trade restrictions have decreased significantly since World War II† (Krol, 2008, P.4). In the context of global economies it has been observed that the developed nations can afford to subsidise, the developing nations prefer barriers to protect their trading activities. Data from the World Bank reveal that a large number of trade restrictions have been brought into effect as â€Å"several countries, including 17 of the G-20, have implemented 47 measures whose effect is to restrict trade at the expense of other countries† (Gamberoni & Newfarmer, 2009, P.1). Within the eventful cauldron of international trade one of the phenomena that raise concern is that of dumping which, according to the World

Monetary policy Assignment Example | Topics and Well Written Essays - 500 words

Monetary policy - Assignment Example FED â€Å"targets† the fed funds rate means, that the Fed uses reserves changes to affect the federal funds rate. This is because Fed considers that this rate is closely related to economic activities than the T-bill rate, prime rates, discount rates, or mortgage rate. The yields curve is a plain illustration of the relationship between the interest rate paid by a bond and the time of maturity of the bond. A traditional yield curve is shaped by future path expectations of short-term interest rates as well as uncertainty concerning the path. The expression MV=PQ is significant to the economists in helping them to explain what might occur when policies of the Fed on progressively printing money is thrown out, and replaced by a economical scheme of dollar-in, dollar-out turn out. The Fed balance sheet has changed in recent years in that, there were increases in the holdings of the treasury securities from 1961 to 2006, but decreased in 2007. From 2008, the holdings started increasing

Health Insurance Portability and Accountability Act's Ethics Essay

Health Insurance Portability and Accountability Act's Ethics - Essay Example A standard electronic device should be used to store all medical information of a person. The deadline for embracing the act was September 23, 2013. The health policy incorporates some ethical issues. These ethical issues include respect for the patient’s health information, confidentiality and honesty. HIPAA law has bought has established responsibilities for health care institutions. The HIPAA law has enhanced the confidentiality of the patients’ medical information. Confidentiality is the state of having something in a strict privacy or secrecy way. This helps to protect patient rights since only the required medical personnel’s can access the information. This is a component of providing quality medical health care. In a recent case, a patient suffering from paranoid schizophrenia got admitted to a mental hospital. The nurses at the hospital wanted to disclose the health information to the family. However, the patients’ physician refused since the patient had not allowed them to do so. The patients’ health rapidly improved, and within a week, he was ready for discharge. The patients’ health condition requires maximum respect. Respect is the condition of esteem. In the case of ongoing treatment, obtaining payments and for healthcare operations, one can share protected health information. Except for insurance reasons in order to receive payments written authorization should be presented any time one requires medical records. Under this condition HIPAA only allows access of minimum necessary information to perform job duties. This enhances respect for patients’ health information. In another case, a staff member in a medical practice disclosed HIV status of the patient. This happened mistakenly after the doctor’s office faxed medical records to the patients’ place of employment rather the new healthcare provider. He thereby disclosed PHI to several other individuals.

The courts decisions over the last thwenty five years or so reveal a Essay

The courts decisions over the last thwenty five years or so reveal a remarkably confusing approach to the purpose of cross-examination under s1(f)(ii)Criminal E - Essay Example gainst the national interest are easy to fathom and understand but lately, especially the last two decades, court decisions that require adjudication of cases in which the good or the bad moral character of the defendant is relevant to the resolution of the facts in issue, had been murky and muddled that students of law are often left befuddled. This is to be expected as the allowance of evidence of the bad or good moral character of the accused is fully in the discretion of the judges.3 Some jurors disallow hearing of evidence of the character of the accused on the pretext that it is irrelevant to the case. According to Elliott, â€Å"evidence is relevant when it has a tendency in reason to establish the probability or improbability of a fact in issue†4 Relevancy or the materiality to the issue of fact raised in the pleadings is extremely important because if evidence is relevant as well as competent, then that evidence is admissible. What is then relevant and thus admissible is therefore, dependent on the juror’s discretion. All that the court has to say after it refuses admittance of evidence is that it does so â€Å"in the interest of justice by virtue of Criminal Justice Act 1988 section 25(1).5 Wigmore’s Axiom of Admissibility which is supposed to facilitate the judges’ exercise of their discretion to allow or disallow admission of evidence as to the good or bad character of the accused merely confuse the judges and everybody else. According to Wigmore, what can be admitted are only facts with rational probative value unless some specific rule clearly forbids its admission. Again the term ‘rational probative value’ is dependent on the interpretation of each judge. The Alfred Altmore Pope Foundation case tersely expresses this dilemma: No precise and universal test of relevancy is furnished by the law but the determination of whether particular evidence is relevant rests largely on the discretion of the court, which must be exercised

Crucible Analyzing John Proctor Essay Example for Free

Crucible Analyzing John Proctor Essay Analyzing John Proctor as a Tragic Hero In the Crucible, a play by Arthur Miller, John Proctor is the tragic hero. A tragic hero is defined as someone who has great courage that ends up dying at the end of the story. The reason John Proctor is the tragic hero of this play is because he has so much to lose. John Proctor fulfills my requirements of a tragic hero throughout the play. He decides to go to court and expose the girls. The girls turn on him and he gets accused. He is only trying to do well, but gets falsely accused. John Proctor is also a very intelligent man who can detect others as being fraudulent, however he questions his own moral. He questions himself because of his affair with Abigail which was his only flaw throughout the play. In spite of this I still consider him an honorable man. Another thing he did was save his wife from being put to death, and also refusing to confess practicing witchcraft. He proves he is a tragic hero when he explains to the judge that since he gave his soul to leave his name. With this plea, Proctor has eliminated all hopes of living and has established himself as the tragic hero. John Proctor is a man of sufficient stature in that he is given the choice to save himself at the end of the play, but does not. He does keep his affair secretive, but that is only thing that made him seem like the villain. He did not deserve to die at the end of the play, but that is one of the requirements to make him considered a tragic hero. Proctor serves as the voice of justice in the play. He came out and told everyone about Abigail falsely accusing others of being witches. He also came out and ripped the warrant and told the men to leave. In the end, he comes close to confessing being a witch but realizes it disgraces his good name, which is all his children will know him by. The issues leading to John Proctors death are not universal. I believe that he should not have been the one getting the punishment in the end, but that is why he is the tragic hero. Throughout the play he was a man of integrity and nobleness. He confessed to practicing witchcraft, in which he really  didnt. This is why he died; saving his wife from death.

Sound As The Medium Of Expression Music Essay

Sound As The Medium Of Expression Music Essay A form of art that uses Sound as the medium of expression, Music is the universal language spoken around the globe. It is a major part in cultures around the world, bringing people together from different backgrounds and social circles, if only to indulge themselves in one of the finest treats; Listening to good music and dance. Around the world, music is directly related to happiness and peace. The animatics used in the particular video I have selected give a play by play description of how music affects lives globally. It does not matter whether a person is from the United States of America or from as far as the Netherlands, music is the ever present entity that connects individuals to each other like no other entity can. Be it a complete burst of absolute happiness or a splat of depression, Music is the one entity, that one quintessential being that easily expresses all the feelings of a person, giving vent to silent anger/rage or complete articulate bliss. In making my animatic, I have used photographs of people from across the globe. Using a narrative style of expression, the video takes viewers through the lives of the individuals appearing on the screen as they express how music changed their life or how it just gave them a reason to live. The different narrators appearing in the shots in the animatic talk about how and why Music is a big part of their lives most of them even going so far as to say that without Music and Dance, life would not be worth living. Every actor is given a close-up shot, in order to make them seem more relatable and generally more realistic. (Gender goggles, Narrative as essence of film) From the non-narrative perspective, the film was made on a very small budget and is an amalgamation of different snap shots depicting people in different positions/action sequences, run together so as to make a full-fledged film with a basic theme: Music is everything. Starting from Ankara, the viewer is made to travel across the globe through England, Russia and finally Nepal. Each individual narrates his/her own story and talks about how music has played a great part in effectively changing their lives. Films, being viewed universally by audiences of vast backgrounds and different ken, cannot be confined to a particular language unlike the literary works of art that have made so many artists famous all over the world. The works of art that are produced within the magical cinemas across the world contain messages that have to be delivered to a vast audience around the globe. Thus, they usually conspire to achieve this objective by making use of the medium of expression(s) such as via photographs, videos, etc which is not limited to a select audience but can be viewed by a vast number of people from different backgrounds, without the hindrance of one particular language. (Language of Film) For this reason, Christian Metz states, in reference to film semiotics, à ¢Ã¢â€š ¬Ã‚ ¦thus, cinema is a language in the sense that it is a technico-sensorial unity, graspable in perceptual experience. With reference to my animatics, the language in common that I have used is English, as it is the most spoken language around the globe and is therefore easily understood by almost the whole world. The native languages of the narrators in the video have been translated to English for the ease of the viewers understanding. The shots have been so arranged so as to give a sequential plot to the story. It is however important to keep in mind the exact timing of the who, what, where, when and how elements of any story before it can be presented as a finalized version to any audience. Too much time taken in either of these can cause the audience to lose interest, and the story to lose flavor. (Semiotics and Film Theory) Each shot starts from Who, taking a close-up of each individual so that the audience can easily relate to them as they narrate their story. Before each new story frame begins, a hand drawn map indicating the country Where the incident is taking place comes up on screen, with an arrow pointing towards the exact location. However, in order to help the audience better relate to the plot and the actors, the shots taken of the location are mostly MCU and MS; this shows what the subject is doing, and presents him/her in an objective light to the viewer. A close up of each individual is important to make the audience feel as though they somehow know the person intimately, and this is followed by a few short photos that show How each individual expresses his love for music; these can be dancing, listening to music or simply singing. The ideology behind the film relates to how music spreads happiness across continents, irrespective of social/cultural barriers. (Hughes, Film and Ideology) There is no right and wrong only an objective depiction of how the art of music brings into the lives of all the people it reaches certain happiness that light up the darkness around. There is no place around the globe where Music has not penetrated; no soul on the planet left unturned by the soulful music that erupts forth from blasting speakers rocking a party; or simply calming the racing heart of an over stressed individual. From 9 years to 90, music is the language spoken by all. It spreads love and joy wherever it goes, and is also there to give company when a person is upset or sad. This film bases its animatic placements on the importance of music in our lives, and aims towards projecting the positive view people have of music for those who are against it (religiously, or other wise). It serves to logically define the boundaries that separate individuals from one another, while at the same time aiming towards and achieving a complete eradication of the very boundaries it first talks about. After showing the different stories of individuals so uniquely affected by music, it follows on to show the rise in perception of music in different parts of the world; and how this gift of sound renders the world immobile with its absolute power and beauty. The film focuses on showing to the audience that such unique gifts as music cannot be judged, and should not be held in contempt of the different backgrounds it arises from. It is not up to mere mortals to judge the absolute importance of music, and that is the essence of this entire animatic. The world of music is too vast to be contemplated by the likes of ordinary people, and must only be enjoyed as is in its pure, raw beauty. Any particular genre being listened to must never be compared to another genre of music, as each genre is different and unique in its own style and personality of hearing. People from all walks of life are joined together by music, and as such this purity of sound must be taken in its true form. The abject framing of the film also talks about how, for music lovers, dancing is another outlet for emotion and a way to express themselves. Music is not just a way to pass the time, it is a complete culture and my animatic serves to prove that claim. The narrative and non-narrative styles used in the film pertain to explaining in a comprehensive way to the audience aptly watching, that music is acceptable in all forms to all kinds of people, from all forms of life. It cannot be differentiated from one genre to the next or, at the very least, one genre cannot be thought better than the other, as each has its own unique place in the overall setup of the Musical industry. Also, music provides a way of emanating ones culture to the outside world, and gracefully showing the better sides of ones cultural heritage. Music can help show off the richer cultures of most of the countries of the world, and as such can cross boundaries and climb barriers of culture/language and gender like no other tool across the universe is able to do. This animatic serves to provide a platform through which to showcase the importance of music around the world, and uses different cultural backgrounds to get to it. The ideology behind the films framing is that music can identify with individuals on a level no other instrument of artistic design is able to. This in itself, is an accomplishment to be cherished and cultured, as it has the ability to throw together two wildly divergent factions of society and join them in a union that is unbreakable so long as either party continues to retain a certain modicum of interest in the music being played.

George Boole: The Genius Essay -- essays research papers

George Boole: The Genius   Ã‚  Ã‚  Ã‚  Ã‚  George Boole was a British mathematician, and he is known as the inventor of Boolean Algebra. His theories combined the concepts of logic and mathematics, and hence he is known as the father of mathematical logic. This combination of mathematics and logic came to be known as Boolean algebra, and is the basis of digital electronic design, which is used in fields ranging from telephone switching to computer engineering. Because of the utilization of the concepts of Boolean algebra in electronics and computers, George Boole is regarded by many as the father of computing also.   Ã‚  Ã‚  Ã‚  Ã‚  George was born on 2nd November, 1815 in Lincoln, England. His father, John Boole was a shoemaker, and his mother a housewife. John Boole proved to be a great influence in George’s life due to his keen interest in science and mathematics. He shared his passion with his son, and started teaching George at an early age. By the time he was seven, George was deeply in love with mathematics, and used to be lost in the world of mathematics. He acquired a reputation as a child genius, and one day, he was found spelling difficult words for people’s amusement after going missing from school.   Ã‚  Ã‚  Ã‚  Ã‚  George was from a poor family, and his parents could not afford to pay fees for grammar school, so the child genius ended up going to a small school called Mr. Bainbridge’s Academy. He made fast progress in studies, and was soon assisting teachers in teaching and grading. His exploits weren’t limited to just math and science either; he loved to read and learn, and was very well read in a lot of subjects. His father John also introduced him to literature and Latin, but George soon learned all his father had to offer. After that, John found George a tutor – bookseller William Brooke. Mr. Brooke turned out to be a great asset for George; he gave George access to all the books in his store, and also taught him. Mr. Brooke and George ended up being lifelong friends. However, just knowing Latin was not enough for George. He added Greek to his repertoire, and this was completely self-taught. He also went on to study French, German, and Italian. In Ma y 1930, the local paper published George’s translation of Greek poet Meleager’s work, and this got George his reputation as a boy genius.   Ã‚  &n... .... His wife Mary’s approach to trying to cure him was also one of the primary reasons of his death. She believed in the theory that the cause would also be the cure, so instead of keeping him warm, she regularly drenched him with water in bed, leading to severe complications. Ironically, Mary said she did it because it seemed ‘logical’ to her!   Ã‚  Ã‚  Ã‚  Ã‚  George’s works considered purely mathematical until the year 1937. In 1937, Claude Shannon, a graduate student at MIT, discovered the connection between electronic circuits and Boolean algebra. This connection is essential to the operation of computers and modern electronics circuits. Computers and circuits utilize Boolean algebra for all their decision making calculations, and without it they would be quite useless.   Ã‚  Ã‚  Ã‚  Ã‚  George Boole was well ahead of his time with his mathematical theories and the combination of mathematics and logic. His theories are in use today, a century after his time, and will be in use as the basis of one of the most important machines man has ever built. He was a true genius, and his work has gotten him the deserved title of the father of mathematical logic. George Boole: The Genius Essay -- essays research papers George Boole: The Genius   Ã‚  Ã‚  Ã‚  Ã‚  George Boole was a British mathematician, and he is known as the inventor of Boolean Algebra. His theories combined the concepts of logic and mathematics, and hence he is known as the father of mathematical logic. This combination of mathematics and logic came to be known as Boolean algebra, and is the basis of digital electronic design, which is used in fields ranging from telephone switching to computer engineering. Because of the utilization of the concepts of Boolean algebra in electronics and computers, George Boole is regarded by many as the father of computing also.   Ã‚  Ã‚  Ã‚  Ã‚  George was born on 2nd November, 1815 in Lincoln, England. His father, John Boole was a shoemaker, and his mother a housewife. John Boole proved to be a great influence in George’s life due to his keen interest in science and mathematics. He shared his passion with his son, and started teaching George at an early age. By the time he was seven, George was deeply in love with mathematics, and used to be lost in the world of mathematics. He acquired a reputation as a child genius, and one day, he was found spelling difficult words for people’s amusement after going missing from school.   Ã‚  Ã‚  Ã‚  Ã‚  George was from a poor family, and his parents could not afford to pay fees for grammar school, so the child genius ended up going to a small school called Mr. Bainbridge’s Academy. He made fast progress in studies, and was soon assisting teachers in teaching and grading. His exploits weren’t limited to just math and science either; he loved to read and learn, and was very well read in a lot of subjects. His father John also introduced him to literature and Latin, but George soon learned all his father had to offer. After that, John found George a tutor – bookseller William Brooke. Mr. Brooke turned out to be a great asset for George; he gave George access to all the books in his store, and also taught him. Mr. Brooke and George ended up being lifelong friends. However, just knowing Latin was not enough for George. He added Greek to his repertoire, and this was completely self-taught. He also went on to study French, German, and Italian. In Ma y 1930, the local paper published George’s translation of Greek poet Meleager’s work, and this got George his reputation as a boy genius.   Ã‚  &n... .... His wife Mary’s approach to trying to cure him was also one of the primary reasons of his death. She believed in the theory that the cause would also be the cure, so instead of keeping him warm, she regularly drenched him with water in bed, leading to severe complications. Ironically, Mary said she did it because it seemed ‘logical’ to her!   Ã‚  Ã‚  Ã‚  Ã‚  George’s works considered purely mathematical until the year 1937. In 1937, Claude Shannon, a graduate student at MIT, discovered the connection between electronic circuits and Boolean algebra. This connection is essential to the operation of computers and modern electronics circuits. Computers and circuits utilize Boolean algebra for all their decision making calculations, and without it they would be quite useless.   Ã‚  Ã‚  Ã‚  Ã‚  George Boole was well ahead of his time with his mathematical theories and the combination of mathematics and logic. His theories are in use today, a century after his time, and will be in use as the basis of one of the most important machines man has ever built. He was a true genius, and his work has gotten him the deserved title of the father of mathematical logic.

Erics Wacky World of Words :: Free Essays Online

Eric's Wacky World of Words I don't work with small children with any frequency, nor have I been related to any for some years now. I am focusing instead on my own linguistic development, which is in fact rather complicated. I was born in the United States, but raised speaking French. French was my first language, and by all accounts I was a precociously fluent speaker. I learned English more or less in parallel because I needed it to talk to my father, but I used French more often in conversing with my mother. Back in the States for pre-school, I suddenly made the decision, according to my mother, that speaking French wasn't "normal" and so I wouldn't do it anymore. I would listen to her speak in French, but I spoke only in English, and she soon gave up. I became one more monolingual American child, and so discouraged my mother that by the time my brother was born, when I was 5, she didn't even bother to teach him French. I unfortunately remember nothing of my brother's language learning process, however. On a trip to France when I was 7, I by and large picked the language back up, making a conscientious effort to do so. I found, however, that while I had a fairly good intuitive grasp (being able to simply "hear" whether or not something is correct), I had lost the proper usage of such details as pronouns and less common verb conjugations. This, to me, seems like it might be consistent with the order in which languages are learned, function morphemes coming towards the end of the process: having had less time to practice and internalize these particular features of the language, they were the first to be forgotten when I quit speaking. Sadly, I can report little further progress in French. My practice has been brief and infrequent, and while I am able to communicate fairly effectively, I can only read moderately well and am almost entirely unable to write. However, in 9th grade, I began taking Spanish courses, and have done so more or less constantly for the past 4 years. Consistent with the view that adult language learning is very different (much more based in explicit memorization) than that of children, I am much more able to explicitly cite and explain rules of grammar, and to list memorized vocabulary and other words such as pronouns, than I am in French.

Significance of Dying and Death in To Build a Fire :: Build Fire Essays

Significance of â€Å"Dying† and â€Å"Death† in "To Build a Fire" The significance of the words "dying and death" in Jack London's 1910 novel, "To Build a Fire" continuously expresses the man's dwindling warmth and bad luck in his journey along the Yukon trail to meet "the boys" at camp. London associates dying with the man's diminishing ability to stay warm in the frigid Alaskan climate. The main characters predicament slowly worsens one level at a time finally resulting in death. The narrator informs the reader "the man" lacks personal experience travelling in the Yukon terrain. The old-timer warned the man about the harsh realities of the Klondike. The confident main character thinks of the old-timer at Sulphur Creek as "womanish." Along the trail, "the man" falls into a hidden spring and attempts to build a fire to dry his socks and warm himself. With his wet feet quickly growing numb, he realizes he has only one chance to successfully build a fire or face the harsh realities of the Yukon at one-hundred nine degrees below freezing. Falling snow from a tree blots out the fire and the character realizes "he had just heard his own sentence of death." Jack London introduces death to the reader in this scene. The man realizes "a second fire must be built without fail." The man's mind begins to run wild with thoughts of insecurity and death when the second fire fails. He recollects the story of a man who kills a steer to stay warm and envisions himself killing his dog and crawling into the carcass to warm up so he can build a fire to save himself. London writes, "a certain fear of death, dull and oppressive, came to him." As the man slowly freezes, he realizes he is in serious trouble and can no longer make excuses for himself. Acknowledging he "would never get to the camp and would soon be stiff and dead," he tries to clear this morbid thought from his mind by running down the trail in a last ditch effort to pump blood through his extremities. The climax of the story describes "the man" picturing "his body completely frozen on the trail." He falls into the snow thinking, "he is bound to freeze anyway and freezing was not as bad as people thought. There were a lot worse ways to die." The man drowsed off into "the most comfortable and

Medication vs. Natural Treatment for ADHD Essay

Attention Deficit Hyperactivity Disorder (also known as ADHD) is an increasing struggle among children in today’s society that affects them at home, in their social lives and academically. Many people think that all-natural treatments are the only way to help children who struggle with ADHD; however, despite the controversy over using medication with possible side effects, Adderall can be a helpful tool in the battle against ADHD. ADHD is a chronic neurological condition that affects millions of children and can often carry into adulthood. Signs and symptoms of ADHD may include trouble staying focused, trouble listening, difficulty completing tasks, fidgets and squirms and tends to be forgetful. Clearly, having these symptoms can make it difficult for a child to succeed in school and in other activities as well. (Mayo Clinic Staff, 2011) Many people believe that medication will affect a child negatively but medications are used every day to help with medical issues. For instance, if your child had diabetes would you hesitate to treat the disease with medication? Obviously, parents would do what was needed to help their child overcome this disease. In the same way, we need to be open to the idea of using medication to treat ADHD. There are many treatments available to help in the battle against ADHD. Medication is a controversial subject when it comes to treating any disorder; however, when medicine is used under a doctor’s supervision and distributed correctly, it can have a positive effect on the problem. When medication is taken, it enters the bloodstream and the key ingredients begin to stimulate the brains production of norepinephrine and dopamine which improves a person’s concentration and alertness. People with ADHD also tend to suffer from high blood pressure and rapid heartbeat but when medication is taken, it can help to get these problems under control and return the person’s system back to a normal state. (Nall) Another method of treatment that is widely used is natural treatment such as dieting and counseling. Some people may see positive results with Natural Treatments but for some children, medication is the only way to get their symptoms under control. Some experts believe that ADHD can be caused by food allergies and that by using the elimination diet, you can locate the allergy and treat the symptoms. In an elimination diet, you remove foods one at a time that your doctor believes may be causing the symptoms. Gradually, you begin re-introducing these foods back into your diet and when your symptoms return, then a diagnosis can be confirmed. (â€Å"Elimination diet and,† 2011) There has also been much thought put into the effect that processed sugar has on ADHD and research shows that it can have an effect on children’s activity levels. Nutritionists suggest that adding high fiber foods such as berries and other fruits, whole grains and oatmeal to your child’s diet that it can help manage their glucose levels and aid in the treatment of ADHD. These diets may be useful in the battle against ADHD but you can’t guarantee that this will help with the symptoms. There are so many processed foods available in the market today that it is very hard to keep sugar and other processed ingredients out of your diet. In order to follow through on the diet, one must make their child’s food and snacks and keep up on a very strict regime to make sure that they do not consume the â€Å"culprit† foods. Not every person can keep up on a diet to this extreme and that is when medication is available to help keep the symptoms under control. Counseling such as behavioral training can be an effective treatment for ADHD. Also available is learning behavior management that can be an essential part of any ADHD treatment. There are three levels of ADHD behavioral training that they focus on: * Parent training * Classroom behavior modification * Special education placement Although behavioral training management can be effective, according to WebMD, most experts agree that combining behavior management along with medication treatment can be the most effective treatment plan. One medication that has been used to treat ADHD is Adderall (Dextroamphetamine-amphetamine). Adderall was approved for treatment by the FDA in 1996 and has become a very popular choice in treatment. Adderall is considered a stimulant medication and according to The Mayo Clinic it appears to boost and balance levels of brain chemicals called neurotransmitters. Adderall helps to improve symptoms such as attention problems, impulsivity and hyperactivity. (Mayo Clinic Staff, 2011) Adderall has many possible side effects that can cause concern, but if under a doctor’s supervision it is considered a safe treatment. (Monson & Schoenstadt, 2008) When taking treatments into consideration, one must figure out if the side effects of the medicine are a small price to pay to conquer the annoying and life interrupting symptoms of ADHD. There are many benefits to both methods of treatment. When using the natural methods such as diet and counseling, you do not have the possibility of side effects like you do with the medication but for more severe forms of ADHD, you do not see as high of an improvement rate. Although there are the chances of side effects when taking Adderall, it does have more of a calming effect on the patient. The benefits of using Adderall include being able to focus, sit still, complete schoolwork and help in many other areas that ADHD affects. I know that with my own personal experience as we have walked through the battle of ADHD with my son, it is difficult to find the correct treatment plan that needs to be followed. We tried diets and counseling but could not seem to get a grasp on his symptoms. After being against medication for such a long time, we finally sat down with our pediatrician and explored all options available to us. Our pediatrician explained to us that when people have cancer, they need treatments of chemotherapy and or radiation to kill the disease. In my opinion, Adderall is the â€Å"chemotherapy and radiation† for ADHD. We tried for many years to help our son succeed in school and it wasn’t until we started his treatment of Adderall twice a day that we started to see improvement. Adderall is not an â€Å"instant† fix but given time, it is effective. Our son is now going into high school and not only does he have passing grades, but we no longer get calls from the teachers because he is unable to sit still and pay attention. Anytime medications are used in treatment plans, there is always a possibility of side effects. By going about treatment with medication in the proper manner and following your doctor’s advice, Adderall and other medications can be a very useful tool in gaining control of your child’s ADHD. I do believe that natural treatments are always the best option and should be considered first, but when these treatments do not help solve the issue then you need to consider other options. When your child suffers from ADHD and it affects all areas of their lives, you need to be open to whatever options are available to help you get the situation under control. By using Adderall and natural treatments such as diet and counseling together, you can get control back of your child’s behavior and see many benefits in the home, social setting and school settings. References (2011). amphetamine and dextroamphetamine, adderall. Retrieved from http://www.medicinenet.com/amphetamine_and_dextroamphetamine/article.htm Elimination diet and food challenge test for diagnosing allergies. (2011). Retrieved from http://www.webmd.com/allergies/allergies-elimination-diet Mayo Clinic Staff. (2011, Feburary 10). Mayo clinic. Retrieved from http://www.mayoclinic.com/health/adhd/DS00275 Monson, K., & Schoenstadt, A. (2008, July 10). emedtv.com. Retrieved from http://adhd.emedtv.com/adderall/adderall.html Nall, R. (n.d.). ehow.com. Retrieved from http://www.ehow.com/how-does_5406378_adderall-work-add_.html

Right To Education

The right to education is a universal entitlement to education, recognized in the International Covenant on Economic, Social and Cultural Rights as a human right that includes the right to free, compulsory primary education for all, an obligation to develop secondary education accessible to all, in particular by the progressive introduction of free secondary education, as well as an obligation to develop equitable access to higher education, ideally by the progressive introduction of free higher education. The right to education also includes a responsibility to provide basic education for individuals who have not completed primary education. In addition to these access to education provisions, the right to education encompasses the obligation to rule outdiscrimination at all levels of the educational system, to set minimum standards and to improve quality of education.International legal basisThe right to education is a law in Article 26 of the Universal Declaration of Human Rights and Articles 13 and 14 of the International Covenant on Economic, Social and Cultural Rights.[1][2][3] The right to education has been reaffirmed in the 1960 UNESCO Convention against Discrimination in Education, the 1981 Convention on the Elimination of All Forms of Discrimination Against Women,[4] and the 2006 Convention on the Rights of Persons with Disabilities[5] In Europe, Article 2 of the first Protocol of 20 March 1952 to the European Convention on Human Rights states that the right to education is recognized as a human right and is understood to establish an entitlement to education.According to the International Covenant on Economic, Social and Cultural Rights, the right to education includes the right to free, compulsory primary education for all, an obligation to develop secondary education accessible to all in particular by the progressive introduction of free secondary education, as well as an obligation to develop equitable access to higher education in particular by the progressive introduction of free higher education.The right to education also includes a responsibility to provide basic education for individuals who have not completed primary education. In addition to these access to education provisions, the right to education encompasses also the obligation to eliminate discrimination at all levels of the educational  system, to set minimum standards and to improve quality. The European Court of Human Rights in Strasbourg has applied this norm for example in the Belgian linguistic case.[4] Article 10 of the European Social Charter guarantees the right to vocational education.[6]DefinitionEducation narrowly refers to formal institutional instructions. Generally, international instruments use the term in this sense and the right to education, as protected by international human rights instruments, refers primarily to education in a narrow sense. The 1960 UNESCO Convention against Discrimination in Education defines education in Article 1(2) as: â€Å"all types and levels of education, (including) access to education, the standard and quality of education, and the conditions under which it is given.† In a wider sense education may describe â€Å"all activities by which a human group transmits to its descendants a body of knowledge and skills and a moral code which enable the group to subsist†.In this sense education refers to the transmission to a subsequent generation of those skills needed to perform tasks of daily living, and further passing on the social, cultural, spiritual and philosophical values of the particular community. The wider meaning of education has been recognised in Article 1(a) of UNESCO's 1974 Recommendation concerning Education for International Understanding, Co-operation and Peace and Education relating to Human Rights and Fundamental Freedoms. Someone has rightly said that If someone is going down the wrong road, he doesn’t need motivation to speed him up. What he needs is education to turn him around.

Increase of Vegetables Prices

Problem Solution Essay-3rd draft Increase of Vegetables Prices * The Central Agency for Public Mobilization and Statistics (CAPMAS) stated that inflation has risen to 11. 7%, an increase of 0. 2 % this year over last† (Abdel Moniem, 2010). Prices of tomatoes, green beans, cucumber & green pepper’s prices have increased to be 15LE, 16LE, 6LE, and 8LE per kilo respectively. Affording basics necessities has become difficult for the middle & lower class families in view of such high inflation.Nadia, works as a house cleaner; she is a widow and a mother of three children. â€Å"One plate of salad for a family comprised of four members, used to cost 3 LE in the past few months. Now it costs more than 10 LE. We have to eat foul & eggs instead. Now, I cannot buy vegetables every day like before†. says Nadia. The gravity of this problem implores us to explore short and long-term solutions. Immediately, the Egyptian government should direct over the increasing p rices of the vegetables as a short-term solution, and re-distribute the farmlands on the long –term.Government officials from Agriculture & the Economic Development ministries attributed the sudden increase of the vegetables prices to a wide array of reasons. The first reason is the ghastly climate change during the summer. †This year's heat waves caused Egypt's tomato production to plummet from 40 tons per acre to 15 tons per acre this year. † (Abdel Moniem, 2010). The second reason is the spread of the white flies & pests that attacked and devoured most of the crops. The third reason is the bad transportation. The fourth reason is the lack of appropriate packing of the vegetables.The final factor is the random increase in prices by the intermediary sellers. Apparently, the soaring increase in the prices of the vegetables may lead to a number of effects on the consumption rates of Egyptian family. Some housewives enforce diet programs to their family. Oth er families boycott vegetables, or eat them once a week as a method of controlling their budget. Furthermore, in order to save money for food, most of the families skipped going out, traveling on holidays, or even having friends’ gathering at home. How can we avoid all these?Instantaneously, interaction from the Egyptian government should be done to solve the crisis of escalating prices of the vegetables. Egypt is ranked as the second largest country worldwide in producing tomatoes. This season a 55% of whole harvest was damaged. (Abdel Momiem, 2010). However, government should keep an eye on those issues. In fact, when the crisis happened in September 2010, the Agriculture ministry tried to help people finding the vegetables in affordable prices. As a swift solution, the ministry opened some vegetables’ outlets in different areas in Giza & Cairo with cheaper prices.Even though, the ministry provided 10000 tons of each kind of vegetables into these outlets with pri ces less than those available in the markets, yet they are not as cheap as before (Nagib, 2010). For instance, in the market, people can find the tomatoes with 12 LE/Kilo; however, the outlet sells it with 4. 50LE, but originally it was 2. 00LE/kilo a few months ago. These outlets could be a quick solution from the ministry of agriculture, but it is not an effective one. Is this quantity enough for the Egyptian residents? The government must carry out the following steps in order to deal with this crisis.First, the Ministry of Agriculture should provide sufficient quantities of vegetables in both reasonable prices and good quality. In coordination with the neighboring countries, the ministry of Agriculture could import the needed quantities of vegetables. Importing process is expensive; however, the government should bear any extra costs, and provide the market with these commodities at affordable prices. Second, storage facilities must be well maintained, to prevent damage of the g oods. For instance, storehouses, fridge trucks and domestic transfer trucks must work properly with the appropriate temperatures.Finally, government officials should have a firmer grip on the mid sellers, so they can avoid manipulating prices. In addition, severe penalties should be applied on those mid sellers if they trade with more than the official prices. Financially, these steps might cost the Egyptian government alot, but in cooperation with the ministry of finance, they can be viable. This could be a helpful band-aid approach to help decrease prices. Government should solve this problem by re-distributing the farmland according to its quality, size and nature of the soil. Food & Agriculture Organization ( FAO) statistics stated that the agriculture land size in the year of 1970 was 4842 HA. Today those lands’s size is 3542HA. After shrinkage in the agriculture lands has occurred, the harvest quality & quantity has also decreased significantly. Re-distributing the farmland and utilizing it in efficient way might need some implementations. First, government should determine the needs and consumptions of the people in each kind of vegetables. So, Ministries of Agriculture & Population can provide the accurate rates of vegetables’ consumption in Egypt.Second execution is determining the farmlands that are suitable for each kind of crops. For instance, Delta lands are the most suitable areas for planting tomato because of its richly fertilized soil. On the contrary, the sugar-cane needs high temperature, so Upper Egypt is the perfect location for it. Third, to reclaim unexploited constructions lands into productive agriculture areas. Recently, vegetables’ production had decreased especially in Delta area because the buildings, bridges, and factories are occupied large-scale of the agriculture land pieces.Fourth, increase the farmers’ awareness of the climate change, so take the fundamental precautions to save the crop s. Nowadays, the weather forecast’s equipment improves rapidly, and could predict the climate change in advance. Finally, sufficient fertilizers, pesticides & high mechanics should be supplied to the farmers in reasonable prices. In order to put into practice this provision, Ministry of Agriculture must distribute those pesticides & fertilizers among the farmlands equally.Definitely, these steps require incessant cooperation between different ministries: Agriculture, Health & Population, Housing & Development and the Scientific Research. Unfortunately, this process may take years to be implemented; moreover, it needs abundant budget. Nevertheless, this long-term solution is an effective way to solve the high increase of vegetable prices in Egypt. Vegetables are the most essential nutrients that provide human bodies with the basics vitamins; to maintain a good health, and raise immunity.Unexpected rise of vegetables prices forced people to boycott or quit purch asing these products, as they cannot afford. Government should enforce a quick strategy to reduce prices, and plan the farmlands according to the crop’s type in order to solve this problem. The government should proactively work on facilitating people’s life, and providing them with the basic needs. Treacherously, the impact of the vegetables prices raise may reach the peak very soon. Hence, the scale of poverty will elevate, and criminals’ ratios will widely expand into the Egyptian Society.The Egyptian government should consider the vegetables prices inflation as a major crisis not as a commonplace problem. * Abdel Moniem, A (2010,October ,14/20). Food prices shooting up. retrieved October 22 2010, from Al Ahram Weekly Online Web Site: weekly. ahram. org. eg * Anonymus, Food & Agriculture Organization of the United Nations. (n. d) retrieved October 22 2010, from http://faostat. fao. org/site/377/default. aspx#ancor * Naguib, Y (2010,October,16). Agricultur e outlets& markets contribute in solving the crisis. retrieved October 22 2010, from Akhbar El Youm News paper *